Please note that if your order is made up of a combination of items / delivery services, deliveries may be made separately.
Smaller items
If your item is small enough for one delivery person to carry it, we'll usually get it to you within 5-6 working days.
Bigger items
Bigger items that need two delivery people take a little longer. They're normally identified as deliverable within 7 days or more on the website.
Delivery times
For all of the above, the delivery dates available for your order will depend on your order details.
If some of your goods are not already in our warehouse, a customer service agent will contact you to arrange delivery as soon as the goods are ready to be dispatched.
Delivery times are usually Monday to Friday (excluding Bank Holidays) 9am - 6pm.
How much does delivery cost?
This of course depends on what you wish to order and where you live in Europe.
How do I get something delivered?
Once you've found what you were looking for on our website, just add it all to your trolley, select home delivery and go through the checkout process. It's as simple as that - all you need is a delivery address, a postcode and your payment details ready.
You can also call us on our delivery order line on 0034 950473224 between 10am - 6pm, Monday to Friday, or pop in to our store and order at the till.
Returns
Please see our Returns and Refunds section for details.
Additional information
The website is updated on a daily basis to reflect the latest stock situation. When you order, you will be offered the same delivery dates regardless of whether you order online, over the telephone, or at our store.
Delivery times quoted can vary depending on stock availability and delivery location. Most goods are dispatched to you from our distribution centre but some items are dispatched directly from our suppliers, which will also affect delivery times and conditions.
In all cases, you will be contacted to arrange a suitable delivery date as soon as stock is ready to be dispatched, unless a delivery date can be selected at the time of order.
We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. If so, don't worry. Just call us at least 3 days before the agreed delivery date and we'll arrange another convenient date with you.
We reserve the right to restrict these services at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location.
We'll deliver most large and bulky items to kerbside only.
